Privacy policy

1. Controller

PreciFarm AI Ltd (“Precifarm”) is the data controller for personal data collected through precifarm.com unless a signed project contract names a different controller for that project.

2. Data we collect

• · Contact and survey forms: name, email, phone, company, message content, and fields you choose to submit.
• · Precifarm Agent (web chat): messages you send and technical metadata needed to operate the service (e.g. timestamps, session identifiers). Do not send payment card numbers or national ID through chat.
• · Analytics (if enabled): aggregated page views and events proxied to our CMS — not sold to ad networks.
• · Server logs: IP address, user agent, and request paths for security and debugging, retained for a limited period.

3. Why we use it

• · Respond to sales, training, R&D, and support enquiries.
• · Operate and improve the website and Agent workspace.
• · Secure the site and prevent abuse.
• · Comply with law and enforce our terms.

4. Legal bases (Kenya)

We rely on consent (forms you submit), contract steps (when you request a quote or install), legitimate interests (security, analytics, product improvement), and legal obligation where applicable. Kenya’s Data Protection Act, 2019 applies to processing in Kenya.

5. Sharing

• · Hosting and infrastructure providers (e.g. cloud hosting for precifarm.com).
• · AI model providers when you use Agent chat on the website, under their API terms and our instructions not to use your content for unrelated training where contractually available.
• · Professional advisers or authorities when required by law.
• · We do not sell personal data.

6. Retention

Enquiry data is kept as long as needed for the conversation and legitimate business records, then deleted or anonymised unless law requires longer retention.

7. Your rights

• · Request access, correction, or deletion of personal data we hold about you.
• · Object to or restrict certain processing where the law allows.
• · Withdraw consent where processing is consent-based (without affecting prior lawful processing).
• · Lodge a complaint with the Office of the Data Protection Commissioner (Kenya).

8. Contact

Privacy requests: sales@precifarm.com · sales@precifarm.com · +254 181 893 396 · Nairobi, Kenya.